Questions
Frequently asked questions.
Answers to the most frequently asked questions about switching over, pricing and privacy.
Frequently asked questions
Switching, pricing & privacy
Can we bring our data with us?answered
How quickly do we switch over?answered
Is Rupsje GDPR-proof?answered
Everything at a glance
We migrate your data — children, contracts, parents. Usually within a week, without parents noticing a thing.
No. You provide an export from your current system, we handle the migration and go through the check together.
We take those over one-to-one, including rates and start dates, so invoicing does not stall during the switch.
One price per month, based on the number of children you care for. Every feature is always included — no add-ons, no surprises.
No. Onboarding, migration and training are included in every plan.
You automatically move to the right plan at the next billing moment — never retroactively.
Yes, no annual contract. You are not tied to anything.
On servers within the EU, stored encrypted. We are the processor, you remain the controller — with the data processing agreement that goes with it.
Only staff members linked to that child, plus the administrator. Every access is traceable in the logbook.
After the statutory retention period, data is deleted automatically and irreversibly — not manually, so never forgotten.